Hosting a special event is an opportunity to create a one-of-a-kind customer experience
When in Rome, you do as the Romans do.
For a growing group of your customers
Paying close attention to your customers, their behaviours, their habits can pay off, writes customer service expert Shep Hyken. When you know them that well, you’ll be able to anticipate or predict what they will ask for next – sometimes even before they know they need to ask.
Montreal – A Montreal lawyer has filed a request for a class action lawsuit against McDonald’s, claiming the popular restaurant chain’s marketing strategy illegally targets children. CTV News reports. | READ MORE
Toronto – Total consumer debt held by Canadians (including mortgages) now stands at $1.718 trillion, an increase of six per cent compared to the final quarter of 2015, according to Equifax Canada's National Consumer Credit Trends Report.
Chicago – The use of mobile apps, text messages and the Internet to order food from a restaurant or other food-services outlets grew by 18 per cent last year and now accounts for 1.9 billion food-service visits, the NPD Group reports.
Ottawa – Gabriel Pizza's pies the official pizza of Canada’s 150th birthday celebrations in Ottawa.
Calgary – Western Canadian restaurant chain Pizza 73 has announced a special offer with Calgary Flames left winger 'Johnny Hockey' Gaudreau.
Toronto – The Canadian Federation of Independent Business and Mastercard have announced a partnership that gives members access to competitive transaction rates and lowers their cost of acceptance.
Edmonton – To celebrate National Pizza Day on Feb. 9, Famoso Neapolitan Pizzeria delivers five fun facts about Neapolitan pizza you may want to share with your own customers.
Chicago – Bottleneck Restaurant Management Group out of Chicago has posted a handy guide to help you find a compatible beer to go with your pizza. | READ MORE
Plano, TX – Pizza Hut expects its U.S. restaurants to fill up to 11,000 jobs as Super Bowl Sunday approaches.
U.K. – PizzaExpress UAE is providing customers with fast, free and secure guest Wi-Fi to customers while gathering customer analytics by partnering with IT systems provider CDW and analytics company Purple.
Ann Arbor, MI – Domino’s Pizza has 25 new shareholders as of Friday, the winners of a rewards program that is giving out 10 shares as a perk for being a good customer. MarketWatch reports. | READ MORE
Taste for Luxury Rare and Precious Foods has a delicate cheese called Dolce Nuvola made with full-fat, pasteurized milk.
Barrie, Ont., entrepreneur Shelby Taylor has developed a chickpea-based pasta that ticks the boxes of several special diets.
Canadian operators can now upgrade their AMI jukeboxes by adding a music video kit to connect their NGX digital jukebox models to nearby televisions.
If you're looking to jazz up your charcuterie board, Piller’s has a new line of cured meats.
Mobile app and platform ClickDishes works with local restaurants to give customers in-app ordering, streamlining to-go ordering, dine-in eating and payment services.
Dragontail Systems’ Algo Dispatching System uses a patented algorithm to manage the food preparation process from order to delivery.
A novel staffing app aims to connect the restaurant and hospitality industry with skilled workers.
Food Profit, based in Moncton, N.B., has created software that categorizes restaurants' product invoice data into the seven primary food-costing categories to help them see the true cost of menu items.
Simply Milled, Ardent Mills’ new line of bread flour, all-purpose flour, pastry flour and whole-wheat flour, features products made without bleach, bromate or other additives, the company said in a press release.
EGE Marketing SEO service help small business owners turn traffic into leads and leads into sales.A new Toronto search engine optimization company that helps small business owners in Canada achieve higher Google rankings has seen their reputation catapulted due to their success rate.
Heckler Design has introduced its WindFall Coaster as a solution to the decline in table turn many restaurants have experienced as a result of phone distractions.
TouchBistro, an iPad point-of-sale solution for restaurants in 37 countries, now offers seamless integration with QuickBooks small business accounting software.
New York – Scott Wiener loves pizza so much he gave up having a regular job to found a tour of pie hotspots in New York. He's so obsessed with it that he has collected over 1,300 pizza boxes from around the U.S. The Independent reports. | READ MORE
When in Rome, you do as the Romans do. For Roberto (Rob) Federici, owner of Ciao Roma in Woodbridge, Ont., that means sampling fresh, delicious pizza made in hole-in-the-wall pizzerias in the land of his heritage.
As a-ha moments go, the one that conceived Junior’s Handmade Sourdough Pizza in Bowmanville, Ont., was a quiet but significant one. It came when, after years of working in the restaurant industry, Jade Chaput and husband Victor Hanc Jr. planned to get into the pizza business.
Red Tomato Pies is crushing it when it comes to customer service. The fun-loving pizzeria with locations in Williams Lake and Golden, B.C., is a favourite pizza spot for locals and tourists alike.
Berlin – In the southeastern Kreuzberg borough of Berlin, a restaurant parodies Canadian culture and specializes in “Canadian Pizza.” The Globe and Mail reports. | READ MORE
Grace Yeh and Jean-Daniel Nadeau are seriously passionate about Neapolitan pizza.
St. John's – The co-owners of Kono Pizza in St. John’s, N.L., are through their first quarter and ready for more. Their food truck operation specializes in pizza to go, in cone form. The Telegram reports. | READ MORE
Windsor, Ont. – Volcano Pizzeria, one of Windsor's best known pizzerias, opened in the late 1950s. CBC News traces the restaurant's history. | READ MORE
The team at Zolas Restaurant do a dizzying amount of good in their community, and they are the first to say they don’t do it alone.
What is Windsor-style pizza?
Vancouver, WA – A Washington State entrepreneur is dishing up pizza from a 20-foot food cart complete with a wood-fired oven thanks to Kickstarter support and perserverance. The Columbian reports. | READ MORE
It came to me in a dream,” is how Joe Leroux describes his pizza – a winning combination of rosemary potatoes, Parmigiano Reggiano and hickory-smoked bacon.
Las Vegas, NV – Hobart has announced it will give away a custom-painted Legacy HL662 Pizza Mixer valued at $20,000 during the 2017 International Pizza Expo next week in Las Vegas.
Verona, Italy –With one gold medal more than last year, Italy improved its share of the medals to defeat Spain 12-3 in the duel between the world's best extra virgin olive oils this week in Verona.
This recipe appears courtesy of Robyn Gleason, @simplyfreshdinners, and was developed for Chickapea Pasta.
Simcoe, Ont. – "Real" sourdough is relatively easy to make, maintain and work with, writes chef Alan Dumonceaux. Find out how in the latest issue of our sister magazine Bakers Journal. | READ MORE
This vegan, gluten-free winter pizza showcases butternut squash roasted along with a head of garlic and processed until it turns into a smooth, creamy sauce. One Green Planet has the recipe. | READ MORE
Here is a white pizza recipe featuring shiitake mushrooms from The Tiffin Box, courtesy Mushrooms Canada. | READ MORE
Toronto – Chef Paolo Cacciani of Rome shares pasta-making tips at Centitalia, a food forum recently hosted by the ICCO and Centennial College's Hospitality, Tourism and Culinary Arts program in Toronto.
Toronto – Two-thirds of food and beverages tested by a group of Ontario researchers, including baby foods and products marketed as healthy, were found to contain added sugar. CBC News reports. | READ MORE
France – A high dietary intake of cured and processed meats, such as ham and salami, is linked to worsening asthma symptoms, reveals research published online in the journal Thorax.
Are your customers tired of the same old vegetable toppings on your menu? Maybe they are asking for something new or a variation of something old? Perhaps they’d like something with a bit more flavour?
The Italian Chamber of Commerce of Ontario and Centennial College joined forces in November to showcase designated Italian foods by holding a week of chef workshops kicked off by a one-day food symposium.
Toronto – Watch how Za Pizzeria in Toronto makes turkey and cranberry pizza.
Vancouver – Bakery, restaurant, food service and grocery chain operators will have a chance to network with suppliers at the Baking Association of Canada’s Bakery Congress 2017 in Vancouver in April.
Mississauga, Ont. – The Restaurants Canada Show, which took place Feb. 26-28 in Toronto, marked Canada’s 150th birthday by celebrating the diversity of Canadian food culture and the unity of the foodservice industry along with its challenges and strengths.
Simcoe, Ont. – To celebrate National Pizza Day on Feb. 9, we submit for your approval the top five reasons independent pizzerias rock!
Chicago – Technomic has identified five themes that will define consumer food-service behaviour in the U.S. this year is a leaning toward modern, unique twists on classic items.
I have yet to meet anybody who won’t be glad to see the backside of 2016. The world appears to be scared and angry and – politics aside – to agree it’s time to drop the mic on this wacky year. Travel has been negatively impacted by social unrest and terrorist attacks. Investors don’t seem sure as to whether they are happily anticipating a Trump presidency or not.
Canada and the United States – French company Paline debuted its self-serve Pizza ATM at Xavier University back in August, and since then the company says that businesses and colleges located in 20 states and Canada have inquired about getting their own. Grub Street reports. | READ MORE
London, Ont. – Breakfast is front and centre in McCormick & Company's 2017 Flavour Forecast, which highlights adventurous breakfast options, versatile eggs, and peppery foods as food trends to watch.
Windsor, Ont. – Longtime Windsor pizzeria Sam’s Pizzeria & Cantina has been declared the winner of a good-natured contest held by a downtown Windsor cannabis lounge to crown the top pizza in the city. The Windsor Star reports. | READ MORE
Toronto – Artisanal jerky, craft-style fizz and Jewish cuisine are just a few of the food trends to watch heading into the New Year, according to THP's 2017 Flavour & Trend Forecast.
Chicago – Demand for natural beverages will grow as Canadians become more health-conscious, according to a new report from Technomic Inc.
I love the printed word. I like the feel of the paper, the look of different fonts, the way they complement photos and graphics. I enjoy perusing a good menu from outside of a funky new restaurant or at a table with a glass of wine and promising aromas coming from nearby tables.
Mountain View, CA – Zume Pizza in California has robots and algorithms working to address various delivery and efficiency issues. Along with other companies, it is putting technology to use. NPR reports. | READ MORE
Seasonal Pizza Challenge new for Canadian Pizza ShowMississauga, Ont. – The countdown to the Canadian Pizza Show…
Upcoming federal budget has small business owners concernedOttawa – On March 22, Finance Minister Bill Morneau will…
Quebec lawyer files request for class action against McDonald's over marketing strategyMontreal – A Montreal lawyer has filed a request for…
Pizza Girls shop to join Halifax's Pizza CornerHalifax – A new pizzeria called Pizza Girls will join…
Hobart 'Family Game Night' mixer up for grabs at ExpoLas Vegas, NV – Hobart has announced it will give…
Traditional pizza-making courseMon Apr 10, 2017 @ 8:00AM - 05:00PM
Bakery CongressSun Apr 23, 2017 @ 8:00AM - 05:00PM
SIAL CanadaTue May 02, 2017 @ 8:00AM - 05:00PM
FIPAN 2017Tue Jul 25, 2017 @ 8:00AM - 05:00PM
Canadian Pizza ShowMon Oct 16, 2017 @ 8:00AM - 05:00PM