Lethbridge, Alta. – A woman has been fired from her job after a video of a racially charged argument between her and what appears to be a group of four men in a Lethbridge, Alta., restaurant garnered strong reaction online. CBC News reports. | READ MORE
The Technical Standards and Safety Authority has made a short video to show the dangers of pouring water on a grease fire.
Websites, Instagram and Facebook are often the first place people look for a business or service, and this is especially true in the case of restaurants. It’s important to invest the time and money needed to make your website the best it can be.
Ann Arbor, MI – Domino's exiting CEO J. Patrick Doyle talks about the company's goal of eventually becoming a 100 percent digital business. QSR reports. | READ MORE
In every pizzeria there’s always a period when your sales are going to slump. For many of us it’s January and February – right after Christmas – when our customers get their credit card statements that remind them of the spend-happy ghost of Christmas past.
Do you make great pizza but struggle with how to market it on a limited budget? Are you looking for ways to win over new customers? Wondering how to encourage regular customers to enjoy more of your signature pizza? Join our "Pizza Chef" columnist Diana Cline for the webinar "5 Ways to Boost Your Pizzeria Sales."
Customer service expert Shep Hyken looks at three types of loyalty programs to determine their strengths and ability to keep your customers coming back.
Winnipeg – A Winnipeg pizza delivery driver is speaking out about racism after confronting a customer who he claims called him a terrorist during a verbal attack. CBC News reports. | READ MORE
Summerside, P.E.I. – A restauranteur in Summerside, P.E.I., is sharing his experience after a recent close call with a small business scam. The Journal Pioneer reports. | READ MORE
Do you struggle with finding and attracting good employees? The Canadian Federation of Independent Business recently hosted a webinar entitled “Getting smart about seasonal hiring” that provided useful tips for improving your chances of hiring great workers.
San Francisco, CA – Technology company DoorDash announced it will expand in the Greater Toronto Area, working with a total of more than 1,000 GTA restaurants.
Toronto – Uber Eats’ delivery service is coming to Lethbridge and Red Deer in Alberta and to 10 communities in Ontario.
ComplianceMate showcased the eHACCP industry’s first LoRa-enabled temperature sensor at the National Restaurant Association Show in Chicago.
Paytronix Systems has added to its online ordering app new designed to give businesses more control over their mobile experience and to get their mobile apps up and running quickly and cost effectively.
World Centric will debut its tree-free, plant-based, compostable pizza container for pizza takeout/delivery restaurants at the International Pizza Expo running March 20-22 in Las Vegas.
HealthSpace has teamed up with Keboola Data Services and Xotecx Solutions Corp. to make a quality control and customer experience app to improve food safety and customer engagement in restaurants.
Vancouver – Silver Chef Canada's goal is to provide funding and equipment rentals to hospitality businesses to help them grow and reach their potential over the next five years.
Restaurant technology company Ready has a new self-pay payment app that lets customers view their restaurant bill on their mobile device and pay in seconds.
Ardent Mills developed its new Primo Mulino Neapolitan-Style Pizza Mix for making authentic, thin pizza crusts in the tradition of Naples, Italy, where the famous pizza is hand-tossed and baked quickly in extremely high-heat gas or wood-burning ovens.
A new book on restaurant human resources management is designed to teach restaurateurs how to connect with their staff, rebuild relationships, and better manage systems and processes.
FoodPic is a photo-sharing social application available to both Android and iOS users. The app features include personal profile creation of both private and shared uploaded food photos from restaurants and home-made creations.
A new app provides mobile training with the goal of helping bricks-and-mortar stores compete with online retailers.
Looking for a quick solution to satisfying customers during all day parts? SpeeDelight is a new high-speed grill from Electrolux Professional designed with handy features to deliver a variety of tasty grab-and-go dishes three times faster than traditional sandwich presses.
Hobart designed its new Edge 13A automatic slicer for smaller operations that require less than four hours of meat and cheese slicing per day. It includes several features to ensure safety and cleanliness, Hobart said in a press release.
If the people who work for you are excited about being there, it has a positive impact on the strength of your brand. Experiences are delivered by people – and your people are your brand, so you should want them to be in a good place. It’s great in theory but how does it look in practice?
When Marc Askenasi and Sam Hazan were kicking around a soccer ball together in the 1990s, they did not image teaming up in the pizza business.
Montreal – McGill Pizza of Montreal has been a student favourite since it was founded in the 1960s, and chef and owner Costa Deligiannis is making sure it keeps its nostalgic appeal. The McGill Tribune reports. | READ MORE
Most operators in the pizza business in Canada will tell you it’s hard to find – and keep – good staff. A good employee is like gold.
Wayne deGroot and Jocelyn Morwood-deGroot, the owners of Zen’Za Pizzeria in London, Ont., have been on a health and career journey and ended up right where they should be.
We forget sometimes that pizza is fun. It’s a sentiment not lost on Chip Foster, the Canadian fashion designer known for his premium jeans beloved by the likes of Robin Wright, Sarah Jessica Parker and Beyonce.
Pizza lovers are dining al fresco in rural Manitoba and it all began with a wood-fired oven named Hildegard.
Pizza King of Kamloops, B.C., has been doing its best to boost the morale of citizens displaced by recent wildfires in surrounding areas.
Leamington, Ont. – Dominos Pizza of Canada chief executive Mike Schlater and his wife Lilibeth picked up the tab for the London Health Sciences Centre’s new brain surgery robot, forking over a $500,000 donation Tuesday. The Windsor Star reports. | READ MORE
Los Angeles – Eric Vose launched Vivace Pizzeria from his Los Angeles food truck about a month ago to feed his obsession with leopard-spotted wood-fired Neapolitan pizzas. The Los Angeles Times reports. | READ MORE
The most successful small businesses share an important quality: they make themselves part of their communities. Entrepreneur magazine lists getting involved among its top 25 common characteristics of successful businesses and Forbes says those who succeed long term are often motivated not by profit but by being able to work where they live.
Regina – Among three different sets of owners, west Regina pizzeria Juliana Pizza has always had a Peter. Today, it’s Peter Yannitsos, who bought Juliana Pizza with his cousin-in-law Paul Howie back in September 2006. The Regina Leader-Post reports. | READ MORE
Here’s a pizza that just may just lay to rest any debate about pineapple on pizza.
Bainbridge Island, WA – A small pizzeria near Seattle, Wash., says it's maintaining a genuine piece of Klondike Gold Rush history – a sourdough starter that has been alive about 120 years. CBC News reports. | READ MORE
This week's episode of Bakers Journal This Week marks the launch of a new three-part series on sourdough baking. Part 1 features Karl De Smedt, communication and training manager at Puratos, who shares some key aspects of sourdough’s fascinating nature. Our sister magazine, Bakers Journal reports. | READ MORE
Troy, OH – Hobart will give away a Legacy HL662 mixer designed on a craft beer theme at the International Pizza Expo and, in a separate online giveaway, an FP150 continuous-feed full hopper food processor.
Atlantic Canada's Piatto Pizza offers tips on how to make Neapolitan-style pizza, including opening the dough, saucing and topping the pie.
Here is a pizza recipe from Katrina Meynink of Good Food featuring some heat and fire and fresh veg crunch. | READ MORE
Dave Housman, Famoso Neapolitan Pizzeria, Edmonton, Alta. www.famoso.ca
Continuing the topic from my last column, vegetarians and vegan folks are the largest growing market for our industry.  
Viva Napoli Pizzeria in Toronto was the setting for an exciting demonstration by a renowned Italian chef whose passion it is to master the traditional techniques and put his own spin on them.
Ottawa – Top Chef Canada winner René Rodriguez shares a recipe for Italian burrata, an item on the menu of his new restaurant Orto Trattoria in Ottawa. CBC news reports. | READ MORE
Geneva, Switzerland – Swiss flavour and perfume company Firmenich has named fig its flavour of the year for 2018 based on its growing international appeal.
Leamington, Ont. – Leamington, a town that’s big on tomatoes, will soon have the tomberry – billed as the world’s smallest tomato – growing in greenhouses. The Windsor Star reports. | READ MORE
Vancouver – Vancouver city council has voted to ban plastic straws and foam cups and takeout containers effective June 1, 2019 – six months earlier than initially proposed – making it the first municipality in Canada to ban the single-use disposable items. The Vancouver Sun/Canadian Press reports. | READ MORE
Toronto – A Toronto–based app connecting restaurants and bars to temporary workers will soon be expanding to the city's retail market, adding a new dimension to the growing gig economy  — and raising questions about how to protect the workers who depend on it. CBC News reports. | READ MORE
Denver, CO – Ardent Mills’ culinary team recently shared ideas for using premium flours and grains to add value to pizza.
Ottawa – An online platform called Transparent Kitchen is connecting diners to restaurants and the suppliers who provide their ingredients. Andrew Coppolino reports for CBC News. | READ MORE
Vancouver – Customers coming for the tasting menus at Vancouver's Cacao restaurant must pay upfront when booking online, the same way they would for a theatre performance, concert or hockey game. Will the trend catch on with diners? The Globe and Mail reports. | READ MORE
The International Pizza Expo, held March 19-22 in Las Vegas, Nev., proved a great place to learn what pizza makers around the world are doing, which trends can translate to money for your pizzeria and what products are out there to make your work easier.
Edmonton – Pizza 106 in Edmonton celebrated its one-year anniversary Friday by offering all pizzas for $4.20 – a nod to the annual cannabis celebration on April 20. The Edmonton Star reports. | READ MORE
Toronto – It seems meat alternatives are increasingly making their way onto plates across the country as new research from Mintel suggests that more than half of Canadians say they eat meat alternatives, including one in five who claim to eat them a few times a week.
Simcoe, Ont. – Starting this week, Canadian Pizza invites you to take our Weekly Operator Poll. Have your say and find out what the rest of the pizza industry thinks on a wide range of topics – from hiring practices to bestselling toppings.
Mississauga, Ont. – Nearly two-thirds of Canadians take “cheat days” or “cheat meals” as part of their diet, and half of them crave pizza as a cheat meal, according to a survey conducted by Maru/Matchbook on behalf of Boston Pizza.
Toronto – Digital foodservice orders are growing dramatically, and restaurants can take advantage of this trend by targetting customers aged 20-40, offering deals and focusing on lucrative online dinner traffic, suggests new research by NPD Group.
Cincinnati, OH – Yogi Bear’s Jellystone Park Camp-Resorts, which feature playgrounds and pizzerias among its amenties, has added its sixth campgrounds in Pouch Cove, N.L.

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