Givex launches mobile app to streamline online ordering, gift card and loyalty programs for restaurants

For pizzerias and restaurants that don’t have the time, staff or money to invest into expensive technology enhancements, restaurant technology company Givex has launched a mobile app that allows customers to place an order, purchase or refill gift cards and earn loyalty points and rewards.

In a time when restaurants across the globe are struggling to navigate strict regulations for indoor dining while the window for outdoor dining is rapidly closing, technology has helped to streamline operations and capture revenue for off-premise dining, the company said in a press release.

The Givex Customer WebSuite delivers gift card, loyalty and online ordering capability all in a single mobile app and provides a unified experience across desktop and mobile. It integrates with Givex POS, streamlining the online ordering process for restaurant owners and creating a simple, contactless payment experience for customers.

The app works on multiple devices and requires no additional IT support. Changes, updates and upgrades to the app are automatically available to the consumer, so there is no need to download version upgrades.

“Interest in contactless payment options and online ordering has surged during the pandemic,” said Brittain Brown, president of Givex. “Givex’s Customer WebSuite solution provides a cost-effective option for many clients while integrating tightly with their Givex POS. This app will allow restaurants to own the direct relationship with their customers.”

Impact Kitchen, a four-unit health food restaurant chain based in Ontario, recently partnered with Givex to develop a technology suite that includes dynamic digital menu screens, point-of-sale systems and kitchen sequence systems. It also includes online ordering through the Impact mobile app, which allows customers to order and pay while collecting loyalty points.

“Impact Kitchen made the most of our temporary shutdown by taking the time to retool our operations and prepare for future growth,” said Josh Broun, co-founder. “With Givex, we are delivering a seamless and contactless customer experience while being able to engage our community directly.”

For more information on the Customer WebSuite and to view a demonstration video, visit givex.com.