Rude customers may be lucrative for restaurant servers

University of Calgary Today
August 11, 2017
By University of Calgary Today
Calgary – Witnesses tip more and give higher customer service evaluations when they see fellow customers mistreat servers by – among other behaviours – being sarcastic and looking at smartphones during ordering transactions, University of Calgary research suggests. UToday reports. | READ MORE

Add comment


Security code
Refresh

Subscription Centre

 
New Subscription
 
Already a Subscriber
 
Customer Service
 
View Digital Magazine Renew





Most Popular

Poll

How far ahead do you plan your Halloween marketing?