Canadian Pizza Magazine

Staff required to use tips to pay for mistakes under IOU system at Susur Lee restaurants

By CBC News   

Features Business and Operations Staffing staffing Susur Lee tipping

Toronto – Spilling a drink, sending the wrong drink to a table or punching in an incorrect order with the kitchen were all examples of mistakes that cost employees tip money, according to staff at chef Susur Lee’s restaurants – a practice that is forbidden under Ontario’s Employment Standards Act. CBC News reports. | READ MORE

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