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Rogers Unison lets small businesses drop landlines to save costs


August 3, 2016
By Canadian Pizza

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Rogers has a new mobile service designed for small businesses that brings the features of a traditional landline phone to their mobile phone.

As the first telecommunications provider in North America to launch such a solution, Rogers is eliminating the need for small businesses to stay tethered to their desk phone. This means that businesses will have the ability to connect with customers and employees regardless of location, increasing their productivity while also saving dollars previously spent on landlines.

“We’re bringing a North American first to Canadian small businesses by making it possible for them to use their mobile phone to connect their entire business and team, eliminating the need for dated desk phones,” said Nitin Kawale, president, Enterprise Business Unit, Rogers Communications, in a press release. “We think it’s about time Canadian businesses have access to a mobile solution that not only lets them improve productivity and truly operate business on the go, but also realize significant cost savings.”

Customers can keep their landline number, and the solution can be set up within minutes, no application or software installation is required. The service is available to small businesses across Canada on an existing Share Everything for business plan. A version for larger businesses and the public sector will be available later this year.

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In the Rogers web portal businesses can change or modify phone options using three features: a fully automated answering system that greets customers and directs calls to the appropriate live person based on a directory of options, routing of incoming calls from team member to team member until a live voice answers, and the ability to keep their existing local phone number and also use it on their mobile device.

www.rogers.com