Canadian Pizza Magazine

Report explores COVID-19 effect on mental health for retail and hospitality

By Canadian Pizza   

News Business and Operations Staffing mental health care

The Mental Health Commission of Canada has published a report looking at the ways COVID-19 has affected hospitality and retail workplaces.

In its October 2021 roundtable the MHCC examined some of the ways this workforce has been affected.

The one-day event gave participants the chance to discuss workplace mental health and the many ways COVID-19 has affected their workforce. It also explored the kinds of resources they need to help their staff get through this current period and beyond.

Main themes from the break-out sessions included:
heavy workloads and labour shortages
the importance of well-being
the necessity for more training
the need for a range of communication methods
the difficulty of distributing resources to all staff
the requirement for legislation


The summary report – How the Pandemic is Affecting the Workforce: Retail and Hospitality Roundtable – provides key findings from the feedback,  insights gathered at the event and a list of resources for employers. It is meant to inform organizations and associations on areas that must be addressed to improve mental health for the industry.

Download the full report.

Print this page


Stories continue below