Raydiant and Square team up to create experiences for customers and employees
By Canadian Pizza
Products New ProductsRaydiant, an in-location experience platform for brick-and-mortar businesses, is partnering with Square, a software, payments and hardware company, to help restaurants create in-store experiences for both customers and employees.
By integrating with Raydiant’s Digital Menus app, Square merchants now have the ability to create, schedule, and automatically update digital signage that connects to their Square POS system. This eliminates manual updates to menu items. Square merchants will also soon have access to Raydiant’s Self-Service Kiosks outfitted with Square’s POS system, automatically updating any changes to item availability and pricing. The goal of the integration is to create a seamless, streamlined ordering experience while reducing manual, time-consuming tasks for front-of-house staff.
Square merchants can also leverage Raydiant’s Employee Experience Platform for connecting, motivating, and celebrating back-of-house employees. Data such as average physical sales by employee, sales by location, and top selling items are transformed from Square’s POS system into motivating contests, games, and other healthy employee competition. For example, employees can redeem earned points for various rewards – from electronics and gift cards to travel experiences – through Raydiant’s recognition platform.
Key features of Raydiant’s Digital Menus app include real-time menu updates, multi-location support and location-specific pricing, and filtering that allows customers to select items by category and choose whether to display or hide a product or service’s details.
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