Pizza Pizza partners with Captain AI to launch live delivery tracking

Toronto – Pizza Pizza, in partnership with Captain AI, will launch real-time order tracking via the Pizza Pizza app and website. Orders won’t just be on time or free. Customers will be able to follow their pizza from the time their order is placed, to the oven, throughout their driver’s trip and right to their front door.

The new technology includes a management tool for restaurant owners, an AI-powered live dispatch app and a driver app, all of which leverage AI to optimize for efficiency, time and cost.

“In addition to improving the customer experience, the efficiencies this new system brings will allow us to improve our environmental footprint by reducing paper receipts, reducing food waste and critically, saving fuel usage across thousands of deliveries every year,” said said Paul Goddard, president and CEO of Pizza Pizza in a news release.

Ryan Perera, CEO of Captain AI, said, “Over years of our mutually-beneficial partnership with Pizza Pizza, we have worked collaboratively to build powerful technology that optimises every stage of a restaurant’s delivery logistics.”

The new order tracking system is currently being introduced to markets across Canada through a phased implementation with dozens of Pizza Pizza restaurants already live.

captain.ai