Canadian Pizza Magazine

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PayPal and TouchBistro to serve mobile POS


August 30, 2013
By Canadian Pizza

Aug. 30, 2013, Toronto – PayPal Canada formed an agreement with Canadian restaurant technology provider TouchBistro to provide a mobile payment solution for retailers.

This collaboration is designed to allow customers to use their smartphone to check-in to their PayPal app and pay at the point of sale. PayPal is now piloting their cloud-based check-in technology with TouchBistro at select locations in Toronto.

When a customer checks-in with the PayPal mobile app, their name and profile picture shows up at the point of sale, allowing restaurant staff to identify customers and greet them by name.

"We're collaborating globally with existing POS providers so that businesses don't have to rip or install new hardware to deliver unique and useful mobile payment experiences for their customers. We're thrilled to work with TouchBistro, an innovative Canadian POS provider, to build the best-in-class payment experiences for our five million active PayPal users in Canada in the restaurant and food services industry vertical," said Darrell MacMullin, the managing director of PayPal Canada, in a press statement.

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Jimmy's Coffee, a Toronto coffee shop in the King West neighbourhood that previously accepted only cash and debit card payments, is one of the first restaurants to accept PayPal mobile payments at their TouchBistro iPad POS.

At peak hours, Jimmy's Coffee staff finds that people who use PayPal help to keep the lines moving faster as they don't have to take out their wallet, look for cash or punch-in their debit card details.

"We believe our success stems from the great taste of our coffee and our commitment to excellent customer service," said Penny Vine, the store manager of Jimmy's Coffee, in a media statement. "If a customer checks-in with the PayPal mobile app, their photograph shows up at our TouchBistro iPad POS and we greet them by name or have a conversation about their profile pic. It's driving a whole new level of service, loyalty and convenience. Our customers can now check-in with the PayPal mobile app before they enter the store and walk away with their coffee and snack – completely wallet-free."