Guide to creating inclusive workplaces released by Restaurants Canada and Centennial College

Toronto – Restaurants Canada and Centennial College together have developed a guide to help foodservice employers foster a better and more respectful work environment.

The guide, entitled How to Create a Positive and Inclusive Workplace, will help operators recognize opportunities within their organizations to make positive change, with practical tips and examples from some of the industry’s leaders, Restaurants Canada said in a news release.

Available to the 30,000 members of Restaurants Canada, it is a tool in the creation of workplace practices and culture to support diverse employee groups.

“Creating a positive and inclusive workplace isn’t just the right thing,” said Shanna Munro, president and chief executive officer of Restaurants Canada. “It creates a culture of trust, transparency and establishes a positive and engaging workplace, which is a great way to attract and retain talent. In today’s market, positive word of mouth is crucial to business growth and success.”

Studies show inclusivity is linked to lower staff turnover and higher sales, according to the release.

By learning about regulations, laws and best practices for their employees, foodservice owners and operators can create work environments that can lead to better employee engagement and retention, increased innovation and flexibility, better quality employees, and improved sales and reduced costs at the unit level.

The guide will be complemented by a webinar delivered on July 11 at 2 p.m. EST in collaboration with Restaurants Canada and featuring Cyrus Cooper, professor of restaurant management at Centennial College. This webinar will provide an overview of the principles and practices contained within the guide. Restaurants Canada will also be hosting in-class sessions in the fall.

Find out more about the guide, webinar and in-class sessions.

The guide was collaboratively developed between Centennial College’s Centre for Global Citizenship, Education and Inclusion and the School of Hospitality, Tourism and Culinary Arts, in partnership with Restaurants Canada.