Staffing
Saskatoon – Software company 7shifts, which makes a platform for scheduling, communication and labour-cost control, has secured US$3.5 million in funding from Tandem Capital and existing investor Relay Ventures.
Ottawa – Among accommodation and food services employees, average weekly earnings grew 3.5 per cent to $388, mainly the result of gains in full-service restaurants and limited-service eating places, according to a report from Statistics Canada.
Toronto – Spilling a drink, sending the wrong drink to a table or punching in an incorrect order with the kitchen were all examples of mistakes that cost employees tip money, according to staff at chef Susur Lee's restaurants – a practice that is forbidden under Ontario's Employment Standards Act. CBC News reports. | READ MORE
Toronto – New Canadian research suggests the risk of heart disease is higher among those whose jobs involve mainly standing compared with those who mainly sit. CBC News reports. | READ MORE
Attracting and retaining quality staff is not only good for the bottom line, it's good for customer service. Marketing expert Marc Gordon shares five ways to best attract and retain great staff.
Victoria – The shortage of chefs in Victoria is so bad one restaurant is shutting down its operations for the month of August. A culintary arts instructor points to the high cost of living. CBC News reports. | READ MORE
Orlando, FL – More than half of U.S. workers would rather find another job than be promoted by their company. How many employees would honestly recommend their employer as a place to work? A place to eat? And are companies putting as much importance behind these statistics as they do guest satisfaction? Aaron Allen and Associates explores foodservice employee engagement in a restaurant blog. | READ MORE
Victoria - Johnny Rockets of Canada has opened its first two locations in Victoria, where it is offering employees a minimum wage of $15.
Toronto – Centennial College's School of Hospitality, Tourism and Culinary Arts has partnered with the Toronto branch of the Canadian Association of Foodservice Professionals on a pilot project that will allow 12 graduating students to work in Toronto restaurants and be mentored by some of the city's most innovative chefs and restaurant managers.
Denver, CO – Chipotle Mexican Grill has launched a customized bachelor’s degree in business for its employees to help them advance within the company and broaden their horizons.
Plano, TX – Pizza Hut expects its U.S. restaurants to fill up to 11,000 jobs as Super Bowl Sunday approaches.
British Columbia – Research firm go2HR has released a labour market analysis of cooking occupations in British Columbia that contains a wealth of information about staffing trends and employee preferences.
Employees have the ability to attract new customers, develop new products and services, and become your greatest salespeople. Alternatively, they can also drive away customers, negatively impact service and product quality, and totally ruin your business.
Using checklists to improve your pizzeria’s day-to-day operations can drive big results through improved teamwork, communication, organization and shared responsibility. When these areas of your business are running at peak performance, customer service soars, leading to increased sales and a profitable business.
A common discussion among pizzeria owners is how to get their staff to do a better job. To put it another way, how do you get them to care about the job they’re doing?
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