Orlando, FL – More than half of U.S. workers would rather find another job than be promoted by their company. How many employees would honestly recommend their employer as a place to work? A place to eat? And are companies putting as much importance behind these statistics as they do guest satisfaction? Aaron Allen and Associates explores foodservice employee engagement in a restaurant blog. | READ MORE
Victoria - Johnny Rockets of Canada has opened its first two locations in Victoria, where it is offering employees a minimum wage of $15.
Toronto – Centennial College's School of Hospitality, Tourism and Culinary Arts has partnered with the Toronto branch of the Canadian Association of Foodservice Professionals on a pilot project that will allow 12 graduating students to work in Toronto restaurants and be mentored by some of the city's most innovative chefs and restaurant managers.
Denver, CO – Chipotle Mexican Grill has launched a customized bachelor’s degree in business for its employees to help them advance within the company and broaden their horizons.
Plano, TX – Pizza Hut expects its U.S. restaurants to fill up to 11,000 jobs as Super Bowl Sunday approaches.
British Columbia – Research firm go2HR has released a labour market analysis of cooking occupations in British Columbia that contains a wealth of information about staffing trends and employee preferences.
Employees have the ability to attract new customers, develop new products and services, and become your greatest salespeople. Alternatively, they can also drive away customers, negatively impact service and product quality, and totally ruin your business.
Using checklists to improve your pizzeria’s day-to-day operations can drive big results through improved teamwork, communication, organization and shared responsibility. When these areas of your business are running at peak performance, customer service soars, leading to increased sales and a profitable business.
A common discussion among pizzeria owners is how to get their staff to do a better job. To put it another way, how do you get them to care about the job they’re doing?
If you’re like most managers in the hospitality industry, your job description can seem eclectic. You’ve likely spent the day running interference between back and front of house, counselled a young employee who was sobbing because a customer yelled at them and received numerous text messages from staff at all hours of the day and night.
Toronto – Many of the recommendations from the federal Standing Committee on Human Resources and Persons with Disabilities to reform the temporary foreign worker program are consistent with those made by Restaurants Canada, the association said in a news release.
The most important factor in the success of a business is the product or service it offers and the quality of its staff.
Regina – Thanks to a helpful employer and a kind-hearted citizen, things appear to be looking up now for a Regina pizzeria employee who had his bicycle stolen twice. CBC News reports. | READ MORE
I have a confession to make. I can’t be separated from my iPhone and there’s even a word for it: nomophobia. I’m apparently in good company because the research shows 70 per cent of women and 61 per cent of men worry about losing their mobile devices.
Owen Sound, Ont. – A restaurant with a no-tip policy owes money to it suppliers and has utility bills on top of that which threaten its survival, but restaurateur Gary Murphy sees the positive. The Owen Sound Sun Times reports. | READ MORE
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