Business & Operations
The pizza industry is evolving. The needs, tastes and preferences of consumers are signficantly different than they were 10 years ago. The rise of third-party food delivery services means there is greater competition than ever, and economic factors are forcing pizzeria owners to consider changing the way they operate.
It is an obvious step as a pizzeria to offer catering of your menu, but there are a lot of chefs, individuals and restaurants – including many big restaurant chains – all doing the same. What should you do to differentiate yourself from this crowd and successfully market your catering menu? Here are six tips to help you cater better.
Toronto – Zane Caplansky is taking his Toronto deli national, selling a brand-new franchise concept across the country. The price of entry: $350,000 to $500,000 per franchise, depending on whether the restaurant is a new build. The Globe and Mail reports. | READ MORE
Most people dream of living a more successful life: They want a better job, a salary increase, more responsibility at work, and the respect of their peers.
Sometimes the success of a project is determined by whether or not you have the right tools. Of course, sometimes we have the necessary tools, but don’t see what else they could be used for.
Competition is heating up, energy prices are going up, and margins seem to be the only thing shrinking. Dismal days for the run-of-the-mill pizzeria owner…
If you want to surprise guests and keep them coming back to your pizzeria, pay special attention to the little things that can make a big difference during their visit.
Price, customer service and trust are all reasons your customers may choose to do business with you. Shep Hyken goes through 10 considerations behind the customer's decision.
Customer loyalty… This is what companies strive for, to create loyal customers. Some companies have earned a reputation that keeps bringing their customers back, again and again. How do they do it?
Customer service expert Shep Hyken lays out four steps your pizzeria can use to create a smoother customer experience. Read on.
Pizza shops are popping up all over the country. With the constant growth of the pizza industry and revenue opportunities, you need to set yourself apart from your competition. But how can your small pizzeria distinguish itself beyond making the best pizza in your hometown?
When you treat employees like rock stars, they will treat your customers like rock stars, writes customer service expert Shep Hyken. That is what employee engagement is all about.
Jasper, Alta. – Ghost, or virtual, kitchens, which operate multiple food-delivery businesses from a location that may or may not serve any walk-in customers, are disrupting food delivery in Toronto and Alberta. The Toronto Star reports. | READ MORE
Chicago – A consumer report from Technomic has promising findings for restaurant operators worried that delivery orders will overtake dine-in service and carryout orders.
While food delivery apps may help give restaurants access to more customers without investing in cars and drivers, they also create headaches for many operators, eating into already slim margins and leaving diners annoyed with the restaurant if a delivery goes awry. The Canadian Press/CTV News reports. | READ MORE
Toronto – Uber Eats has launched in 30 new cities and towns in Canada, including Halifax, Winnipeg, Regina, Saskatoon and surrounding cities in Vancouver.
Chicago – The restaurant industry is experiencing one of the biggest shifts in consumer behaviour since the drive-through, and operators must adapt their off-premise business strategy, says a new industry study.
Ottawa – People working in Ottawa's food scene are surprised to see their restaurants on a delivery app's offerings, especially because no one asked them if they wanted to be on the menu. CBC News reports. | READ MORE
The Canadian Federation of Independent Business recently hosted a free webinar on how small businesses can pay bills and get paid more efficiently. The emphasis was on how Interac e-Transfers work and their benefits for businesses.
Why is it so hard to get paid as a small business owner? There are no magic solutions for reluctant payers, but the ways you accept payments can have a big influence on cash flow.
Accounting is not an area where you want to cut corners.
Summerside, P.E.I. – A restauranteur in Summerside, P.E.I., is sharing his experience after a recent close call with a small business scam. The Journal Pioneer reports. | READ MORE
Ottawa – The Canadian Federation of Independent Business is disappointed with what it calls the government’s last-minute release of new "income sprinkling" rules for private businesses.
The flow of traffic and sales is difficult to predict in any industry but especially tricky in the food industry. It’s possible to make general predictions by reviewing numbers from previous months and years, but it’s also true that you may experience lower sales than you’re used to for no apparent reason.
Las Vegas, NV – Strategies for offering safer food through chef education and contract negotiation were among the ideas offered up to attendees to the 13th annual Nation’s Restaurant News Food Safety Symposium. Nation's Restaurant News reports. | READ MORE
On the first day of my summer job at Andy’s Drive-In restaurant, several things were burned into my 14-year-old brain:
Mississauga, Ont. – Cintas Canada has published a white paper that highlights features to look for in foodservice garments, the benefits of renting versus purchasing uniforms and factors affecting the total cost of ownership.
The Technical Standards and Safety Authority has made a short video to show the dangers of pouring water on a grease fire.
I am sure you have seen it happen every year – your pizzeria business slows down after the holiday rush. Your pizza counter lineups may have been long during the holidays, but when January hits you may not have the same number of customers.
Canada – Food Allergy Canada has launched an online training course that focuses on the prevention, recognition, and management of anaphylaxis.
Increasing your income is one of the first steps to expanding and growing your pizzeria. Some of these easy tips below can be done quickly to immediately improve your pizzeria’s sales and profitability, and these ideas can be applied with great ease. Don’t forget that these small changes can have a big impact on your budget.
Awards matter. Just ask your tire company. The Michelin tire company was launched in 1889 by two brothers from France. By 1900, France boasted a car population of less than 3,000 on the road.
Having a strong online presence is a crucial component of your overall marketing strategy. If you don’t have a well-designed online pizza marketing strategy, it’s now time to develop one.
Have you ever had an experience at a restaurant that was so good you just had to tell your friends or make a social media post about it? When travelling, have you ever had a local resident passionately say to you, “You just have to check this place out, the food is amazing!”? And you probably made it your mission to get to that place during your trip.
If information is power, and data is information, then we’re all euchred.
A money-back guarantee is a very powerful marketing strategy.
Doylestown, PA, and Toronto – The FingerPrints point of sale (POS) system and related assets from Posera have been acquired by SICOM, a provider of POS systems for quick-service and fast-casual restaurants.
Providing digital ways for customers to access your menu can be a win-win for Canadian restaurants and their customers, the NPD Group’s Robert Carter shared in a recent webinar.
The point-of-sale (POS) software market is constantly evolving. With that in mind, Canadian Pizza checked in with suppliers to find out what features they are working on and what trends they are seeing in POS software.
By now we understand and accept the demise of the phone book and accept that consumers search for information first on the Internet. We also understand that if your pizzeria is not listed within the top two or three sites the search query returns, your chances of capturing that customer are low.
Montreal – Lightspeed POS, a startup that provides apps and other services for managing and selling inventory across both online and offline shopfronts, has picked up $61 million, which it will use to expand internationally and make further acquisitions. TechCrunch reports. | READ MORE
Toronto – Pizza Pizza Limited now offers Visa Checkout service to customers who order online or through the chain's app.
Your pizzeria layout begins with your vision.
Edmontonr – A fire early Wednesday in the Edmonton commercial building that houses Maximo's Pizza and Donair caused an estimated $1.5 million in damage, Edmonton Fire Rescue Services says. CBC News reports. | READ MORE
Is your pizzeria's lease coming up for renewal soon? Here are a few commercial lease renewal “do’s and don’ts” that Dale Willerton – The Lease Coach – will be discussing in more detail as a featured speaker at the Canadian Pizza Summit on Monday, Oct.15, in Toronto.
Winnipeg – A Winnipeg restaurant owner says the construction that has torn up the street in front of his business is taking a chunk out of his bottom line. CBC News reports. | READ MORE
We have seen far too many pizzeria tenants pay too much monthly rent to their landlords. What many such tenants may not realize is that this regular expense can be decreased if handled properly!
Have you had previous experience in the pizza industry but now want to open your own pizzeria? Do you want to feel more comfortable negotiating a new lease? While you will have acquired some important knowledge about baking and serving pizzas, there is still much to be learned about hanging your own shingle (in any business).
Montreal – In a bid to keep his employees from jumping ship, a Montreal restaurateur is sending the entire team on a weeklong trip to Cuba. CTV News reports. | READ MORE
It seems like we’re always recruiting more staff, mainly because the restaurant business is not a business of one.
Winnipeg – A popular Winnipeg restaurant chain says it has hired a human resources firm to review its policies after employees launched a public campaign alleging hostile working conditions and harassment. The Ottawa Citizen/Canadian Press. | READ MORE
Halifax – One of Nova Scotia's most thriving sectors is having a hard time attracting and keeping workers this time of year, as students return to their studies, says the Atlantic vice-president of Restaurants Canada. CBC News reports. | READ MORE
Who would have thought that a first-time pizza job would teach you lifelong skills? I mean, you go to your first job not really thinking about the skills you are learning but more about the money you are making.
In my experience as a registered massage therapist (RMT), I have seen many people with aches and pains from all walks of life, particularly those with highly physically demanding jobs. Many of these pains can be preventable with just a little bit of time dedicated to preparing the body for the tasks it is about to do.
Domino's app awards points for any pizza photosAnn Arbor, MI – During a 12-week promotion, Domino's Pizza…
PizzaForno launches Valentine's Day pizza to mark new vending machine locationsToronto – PizzaForno, a patented, automated pizza vending machine company, is celebrating the…
Restaurants Canada advocates for Alberta restaurantsAlberta – Restaurants Canada has launched a campaign to raise…
Cruise line offers 'Pizza Anywhere' appMiama, FL – The Carnival Cruise Line has added to…
Hobart to give away custom-painted mixer at Pizza ExpoTroy, OH – Commercial food equipment manufacturer Hobart is giving…
Toronto Franchise Show
February 23-24, 2019
Restaurants Canada Show
February 24-26, 2019
International Pizza Expo
March 4-7, 2019
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March 23-24, 2019
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May 5-6, 2019
Bakery Showcase Montreal
May 5-6, 2019