Business & Operations
It is an obvious step as a pizzeria to offer catering of your menu, but there are a lot of chefs, individuals and restaurants – including many big restaurant chains – all doing the same. What should you do to differentiate yourself from this crowd and successfully market your catering menu? Here are six tips to help you cater better.
Toronto – Zane Caplansky is taking his Toronto deli national, selling a brand-new franchise concept across the country. The price of entry: $350,000 to $500,000 per franchise, depending on whether the restaurant is a new build. The Globe and Mail reports. | READ MORE
Most people dream of living a more successful life: They want a better job, a salary increase, more responsibility at work, and the respect of their peers.
Sometimes the success of a project is determined by whether or not you have the right tools. Of course, sometimes we have the necessary tools, but don’t see what else they could be used for.
Competition is heating up, energy prices are going up, and margins seem to be the only thing shrinking. Dismal days for the run-of-the-mill pizzeria owner…
You know, sometimes being in the pizza business has its perks. You meet so many different people and you never know who some people really are.
Do you collect information from your customers? Marketing expert Marc Gordon shares five ways to collect and manage that information responsibly.
Here are five tips from marketing expert Marc Gordon on how to say no to a demanding customer.
Customer service expert Shep Hyken looks at three types of loyalty programs to determine their strengths and ability to keep your customers coming back.
Reading about predictions and trends for 2018 got me thinking about the actions we must take to be competitive.
It happens all the time. As a customer, you interact with good people who don’t seem to deliver great customer service. They are nice, even knowledgeable, but they don’t seem to be what I would call customer focused.
Good customer service is more than having a great attitude: it's about meeting and exceeding the customer's expectations, customer service expert Shep Hyken writes.
Chicago – The restaurant industry is experiencing one of the biggest shifts in consumer behaviour since the drive-through, and operators must adapt their off-premise business strategy, says a new industry study.
Ottawa – People working in Ottawa's food scene are surprised to see their restaurants on a delivery app's offerings, especially because no one asked them if they wanted to be on the menu. CBC News reports. | READ MORE
Safety is a big concern for pizzeria delivery drivers. Here is some valuable advice from operators and the police on how to keep your drivers safe this summer.
Winnipeg – A Winnipeg pizza delivery driver is speaking out about racism after confronting a customer who he claims called him a terrorist during a verbal attack. CBC News reports. | READ MORE
San Francisco, CA – Technology company DoorDash announced it will expand in the Greater Toronto Area, working with a total of more than 1,000 GTA restaurants.
Toronto – Uber Eats’ delivery service is coming to Lethbridge and Red Deer in Alberta and to 10 communities in Ontario.
Summerside, P.E.I. – A restauranteur in Summerside, P.E.I., is sharing his experience after a recent close call with a small business scam. The Journal Pioneer reports. | READ MORE
Ottawa – The Canadian Federation of Independent Business is disappointed with what it calls the government’s last-minute release of new "income sprinkling" rules for private businesses.
The flow of traffic and sales is difficult to predict in any industry but especially tricky in the food industry. It’s possible to make general predictions by reviewing numbers from previous months and years, but it’s also true that you may experience lower sales than you’re used to for no apparent reason.
Toronto – A new report aims to help Canadians unlock potential tax savings strategies before year end and offers timely advice to small businesses on proposed tax changes.
Vancouver – Whether you are currently creating a business plan or will in the near future, here are three ways to sharpen that plan and increase your chances of securing investment. Modern Restaurant Management reports. | READ MORE
How close to going cashless is your pizzeria? Unless you’ve been hiding under the till for the last 20 years, you’ll have noticed the slow but sure shift from cash to cashless forms of payment in this country. One veteran pizzeria operator told us he saw a tipping point last fall when his cash take for one evening consisted of $20, a small fraction of his sales.
Mississauga, Ont. – Cintas Canada has published a white paper that highlights features to look for in foodservice garments, the benefits of renting versus purchasing uniforms and factors affecting the total cost of ownership.
The Technical Standards and Safety Authority has made a short video to show the dangers of pouring water on a grease fire.
I am sure you have seen it happen every year – your pizzeria business slows down after the holiday rush. Your pizza counter lineups may have been long during the holidays, but when January hits you may not have the same number of customers.
Canada – Food Allergy Canada has launched an online training course that focuses on the prevention, recognition, and management of anaphylaxis.
When you think about it, ovens are a major source of income for pizzerias. Without ovens and other tools of the trade, you would have no product to sell and your customers wouldn’t enjoy your secret family recipe.
In the restaurant business, food safety is the great leveller.
Having a strong online presence is a crucial component of your overall marketing strategy. If you don’t have a well-designed online pizza marketing strategy, it’s now time to develop one.
Have you ever had an experience at a restaurant that was so good you just had to tell your friends or make a social media post about it? When travelling, have you ever had a local resident passionately say to you, “You just have to check this place out, the food is amazing!”? And you probably made it your mission to get to that place during your trip.
If information is power, and data is information, then we’re all euchred.
A money-back guarantee is a very powerful marketing strategy.
Designing a new website for a small pizzeria can be overwhelming. You might be wondering what to include on yours.
In every pizzeria there’s always a period when your sales are going to slump. For many of us it’s January and February – right after Christmas – when our customers get their credit card statements that remind them of the spend-happy ghost of Christmas past.
Doylestown, PA, and Toronto – The FingerPrints point of sale (POS) system and related assets from Posera have been acquired by SICOM, a provider of POS systems for quick-service and fast-casual restaurants.
Providing digital ways for customers to access your menu can be a win-win for Canadian restaurants and their customers, the NPD Group’s Robert Carter shared in a recent webinar.
The point-of-sale (POS) software market is constantly evolving. With that in mind, Canadian Pizza checked in with suppliers to find out what features they are working on and what trends they are seeing in POS software.
By now we understand and accept the demise of the phone book and accept that consumers search for information first on the Internet. We also understand that if your pizzeria is not listed within the top two or three sites the search query returns, your chances of capturing that customer are low.
Montreal – Lightspeed POS, a startup that provides apps and other services for managing and selling inventory across both online and offline shopfronts, has picked up $61 million, which it will use to expand internationally and make further acquisitions. TechCrunch reports. | READ MORE
Toronto – Pizza Pizza Limited now offers Visa Checkout service to customers who order online or through the chain's app.
Edmontonr – A fire early Wednesday in the Edmonton commercial building that houses Maximo's Pizza and Donair caused an estimated $1.5 million in damage, Edmonton Fire Rescue Services says. CBC News reports. | READ MORE
Is your pizzeria's lease coming up for renewal soon? Here are a few commercial lease renewal “do’s and don’ts” that Dale Willerton – The Lease Coach – will be discussing in more detail as a featured speaker at the Canadian Pizza Summit on Monday, Oct.15, in Toronto.
Winnipeg – A Winnipeg restaurant owner says the construction that has torn up the street in front of his business is taking a chunk out of his bottom line. CBC News reports. | READ MORE
We have seen far too many pizzeria tenants pay too much monthly rent to their landlords. What many such tenants may not realize is that this regular expense can be decreased if handled properly!
Have you had previous experience in the pizza industry but now want to open your own pizzeria? Do you want to feel more comfortable negotiating a new lease? While you will have acquired some important knowledge about baking and serving pizzas, there is still much to be learned about hanging your own shingle (in any business).
While there are plenty of things you can do right now to lower your pizzeria’s impact on the environment, having a long-term plan is a smart move, says Lucy Cullen, a consultant with Terus, a Toronto-based sustainability consulting company for restaurants.
Who would have thought that a first-time pizza job would teach you lifelong skills? I mean, you go to your first job not really thinking about the skills you are learning but more about the money you are making.
In my experience as a registered massage therapist (RMT), I have seen many people with aches and pains from all walks of life, particularly those with highly physically demanding jobs. Many of these pains can be preventable with just a little bit of time dedicated to preparing the body for the tasks it is about to do.
The Canadian Federation of Independent Business this spring hosted a webinar entitled “Getting smart about seasonal hiring” that provided useful tips for improving your seasonal hiring success.
Cavendish, P.E.I. – A P.E.I. restaurateur says for the first time he's considering staying closed for the upcoming summer season and not because business has been slow but because there aren't enough cooks for his kitchen. CBC News reports. | READ MORE
Lethbridge, Alta. – A woman has been fired from her job after a video of a racially charged argument between her and what appears to be a group of four men in a Lethbridge, Alta., restaurant garnered strong reaction online. CBC News reports. | READ MORE
Do you struggle with finding and attracting good employees? The Canadian Federation of Independent Business recently hosted a webinar entitled “Getting smart about seasonal hiring” that provided useful tips for improving your chances of hiring great workers.
Credit card firms agree to cut merchant feesOttawa – The federal government has helped secure new, separate…
Freshslice to give away take ’n’ bake pizzas free by donationVancouver – Freshslice Pizza is launching a charity that supports sports…
Comedy about pizza gets world premier in TorontoToronto – A new movie about the pizzeria world filmed…
New film explores Montreal's Italian communityMontreal – A new documentary, Terra Mia, focuses on the preservation…
Rational Canada expanding to meet demandDue to growing demand, Rational Canada has added more sales,…
George Brown College Continuing Education Information Session
September 10, 2018
YYC Pizza Week
September 21-30, 2018
The Canadian Coffee & Tea Show
September 23-24, 2018
Canadian Pizza Summit and Chef of the Year Competitions
October 15, 2018
George Brown College Continuing Education Information Session
December 3, 2018