
Burger King redesigns restaurants to reflect COVID world
By Canadian Pizza
COVID-19 Updates News Business and Operations Health & Safety
Miami, Fla. – Burger King is redesigning its restaurants with mobile order and curbside pick-up areas, drive-in and walk-up order areas, enhanced drive-thru experience and outside dining spaces.
The new designs will provide multiple ordering and delivery modes and highlight a physical footprint 60 per cent smaller than a traditional Burger King restaurant building and site.
Among features of the new blueprints are drive-in areas under solar powered canopies where customers can place their orders through a proprietary app by scanning a QR code at their parking spot and have food delivered to their cars, and coded pick-up lockers facing the exterior of the restaurant where customers can pick up meals directly from the kitchen.
New drive-thru designs feature double or triple drive-thru lanes with digital menu boards and merchandising. A living wall frames the guest’s view into the kitchen interior.
One design option features a suspended kitchen and dining room above the drive-thru lanes configured to reduce the building footprint and make it ideal for urban driving cities. Drive thru guests have their order delivered from the suspended kitchen by a conveyor belt system, and each lane has its own pick-up spot. It features a triple drive-thru with a dedicated lane for delivery drivers and allows a touchless experience.
The first new designed restaurants will be built in 2021 in Miami, Latin America and the Caribbean.
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